Privacy Policy and Disclaimer
Privacy Policy
For the energy sessions:
In order for me, as your therapist, to be able to offer you a suitable treatment, it is necessary to open and maintain a personal file for you. This is also a legal obligation imposed by the WGBO. Your file contains notes about your health status and information about the examinations and treatments performed.
The file also contains information that is necessary for your treatment and that I have requested, after your explicit permission, from another care provider, for example from the general practitioner.
You can expect me to handle your personal and medical details with care and ensure that unauthorized persons do not have access to your details. As your treating therapist, I am the only one who has access to the data in your file. I have a legal confidentiality obligation (professional secrecy).
As a practitioner, I am bound by the legal retention period for the client file. This period is 15 years.
The data from your file can also be used for the following purposes:
· To inform other healthcare providers, for example when the therapy has been completed or when referring to another practitioner. This only happens with your explicit permission.
· A small part of the data from your file is used for financial administration, so that I or my administrator can prepare an invoice. This concerns the following data: Name and address details of insured person, date of birth, citizen service number and insurance number of insured person, date of treatment, description of treatment, costs of treatment.
If for any other reason I want to make use of your data, I will first inform you and explicitly request your permission.
For the webshop https://www.imbizi.com
About our privacy policy
Imbizi Balance cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the data information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided thereon by Imbizi Balance. The starting date for the validity of these conditions is 01/03/2021, with the publication of a new version the validity of all previous versions is canceled. This privacy policy describes which data information is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the final end of this privacy policy.
About data processing
Below you can read how we process your data, where we store it or have it stored, which security measures we use and for whom the data is accessible.
Handling the purchase of a product
When you order a product from us, we use your personal data to process the order and we store your data and order history (billing address, shipping address, telephone number, payment details, e-mail address, name and address details and possibly company name and VAT number). If the product is delivered by post, we may give your personal data to our shipping service and delivery services to have the order delivered to you. We also receive information about your payment from your bank or credit card company. We do this on the basis of your consent. We keep this information until you no longer use our services and seven years after that (that is the legal obligation to retain).
Webshop software Shopify
Our webshop has been developed with Shopify software. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us (technical) support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified credit card data processor. Shopify uses cookies to collect technical information regarding your use of the software, no personal data is collected and / or stored. Shopify reserves the right to share collected data within its own concern in order to further improve the service. Shopify takes into account the applicable legal retention periods for (personal) data. The EU / US Privacy Shield applies, your data may be processed in the United States.
E-mail and mailinglists
Squarespace
Our website uses Squarespace, a third party that originates email traffic of our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent through Squarespace's servers. Squarespace will never use your name and email address for its own purposes. Your personal data is stored securely by Squarespace. Squarespace uses cookies. Squarespace reserves the right to use your (anonymised) data to further improve the service and to share information with third parties in this context.
Gmail
We use the services of Gmail for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail has no access to our mailbox and we treat all our email traffic confidentially.
Payment processor: Shopify
We use the Shopify platform to handle (part of) the payments in our webshop. Shopify processes your name, address and residence details and your payment details such as your bank account or credit card number. Shopify has taken appropriate technical and organizational measures to protect your personal data. Shopify reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Shopify's services for which they engage third parties. Shopify does not store your data for longer than permitted by the legal terms.
Shipping and logistics: PostNL
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.
Social media
Social media buttons are included on our website. The administrators of these services use this to collect your personal data.
Purpose of data processing
General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time - other than at your request - we will ask you explicitly for this. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound by confidentiality on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This information (for example your IP address, web browser and operating system) is not personal data.
Participation in tax and criminal investigations
In some cases, Imbizi Balance can be obliged on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Retention periods
We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a “request to forget”. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.
Your rights
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that is processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent misuse, we will only send copies and copies of your data to your e-mail address that we have in our files. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to view the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, stating the category under which we have stored this data to the e-mail address known to us.
Right of rectification
You always have the right to rectify the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. If your request is granted, we will send you a confirmation that the details have been adjusted to the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.
Right to object
In some cases you have the right to object to the processing of your personal data by or on behalf of Imbizi Balance. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is granted, we will make copies and / or copies of data that we process or have processed available to you and then permanently discontinue the processing.
Cookies
We use cookies. Cookies are small files in which we can store information. This is necessary for the proper functioning of the website and for the collection of anonymous analytical data. When you visit our webshop for the first time, we show a notification with an explanation about cookies. If you continue to use our webshop afterwards, we assume that you do not object to the cookies. You can disable the placing of cookies via your browser, but some parts of our webshop may no longer work properly anymore after that.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page.
Contact details
Business Address (not a visitors address): Imbizi Balance Overtoom 218-2 1054 HZ Amsterdam The Netherlands. Email: info@imbizi.com Contact person for privacy matters: Caroline Schaap
Disclaimer
No rights can be derived from the contents of this website. Despite the constant care and attention that I devote to its composition, it is possible that the information published herein is incomplete.
Imbizi Balance is not liable for the use of the content of the texts and the resulting facts, circumstances or consequences. Imbizi Balance assumes no liability for the consequences of typing errors.
Imbizi Balance does not provide any guarantee, implicit or explicit, with regard to the accuracy of the information, including price, product information and product specifications. The following applies to all items mentioned in this website: price changes are subject to change and as long as supplies ar still available.
The copyright on all material on this website and beyond rests with Imbizi Balance. The material offered on this website is intended for personal use. It is not permitted to disseminate information from this website (texts, images) via electronic or printed media, or in any other way, without the explicite written permission of Imbizi Balance.
Imbizi Balance does not provide guarantees regarding our products and / or treatments. You remain responsible for your own health care. Imbizi Balance only provides advice on the possible effects of treatments and products. Use our treatments and products only to support your recovery and not to replace medicines, therapies or hospital treatments. Always consult a doctor first and discuss with him or her about the use of the MX2 products.
An Imbizi Balance Energy Session (also called MX2-Light activation healing) can support your (physical, emotional, mental and mental) complaints/problems, but does not replace the consultation with your doctor or specialist. That is why I always recommend that you also consult a doctor or specialist.
An Imbizi Balance Energy Session is a powerful resonance enhancement and purification of your entire spiritual being but after any session you are responsible for your own health and well-being. Some people notice clear improvements or enlightenment, but some also don't notice anything at all. You may only notice changes some time after your visit to Imbizi Balance. Not being able to feel or perceive the MX2-Light-activation healing is part of your own development and therefore can not be recovered from the therapist. When signing up for an MX2 Light activation in the form of an energetic treatment you agree with this disclaimer.